Shipping and Delivery
SHIPPING
CLOSET provides local express and next-day delivery by Lalamove in Singapore.
All international orders are shipped via DHL Express Worldwide (tracked). Note that prices exclude taxes, duties and custom fees.
| Delivery | Orders below SGD 200 | Orders above SGD 200 | |
| Singapore | Local Delivery | From SGD 20-25 | Complimentary |
| International Shipping | Orders below SGD 600 | Orders above SGD 600 | |
| Zone 1 and 2 | 2-4 working days* | SGD 65 | Complimentary |
| Zone 3 | 3-5 working days* | SGD 75 | Complimentary |
| Rest of world | 5-10 working days* | SGD 80 | Complimentary |
Zone 1 and 2:
Brunei, China, India, Indonesia, Hong Kong, Malaysia, Macao, Philippines, South Korea, Taiwan, Thailand and Vietnam
Zone 3:
Australia, Japan, New Zealand and UAE
Shipping is available worldwide. If your country is not listed here, please kindly get in touch via our contact form here.
TAXES, DUTIES AND CUSTOM FEES
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We ship all international orders DHL Express Worldwide (tracked).
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Depending on your country’s regulations, import duties or local taxes may apply.
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DHL will contact you directly before delivery to collect any fees due.
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These charges are determined by your local customs authority, not by our store.
* This process ensures faster customs clearance and a smoother delivery experience.
If any taxes, duties, or customs clearance fees are incurred for your parcel, they must be paid directly to the courier (e.g., DHL) upon delivery. Please note that these fees are not included at checkout.
The estimated delivery timeframe includes the time required to pack your order after confirmation. All deliveries include a tracking number provided by DHL Express Worldwide.
If your country is not listed above or if no estimated taxes are displayed at checkout, the recipient will be responsible for all import-related fees upon receiving the parcel. If you have any questions, please contact us via our contact form. Our support team will be happy to assist you.
Please get in touch via our contact form for further information so our support team can better assist you.
QUESTIONS?
Please kindly contact us at info@closet.com.sg
CLOSET reserves the right, at our sole discretion, to update, change or replace any part of these terms and conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these terms and conditions constitutes acceptance of those changes.
