Trust & Security Standards
Your peace of mind is our top priority. Every watch in our marketplace comes from carefully vetted dealers who share our unwavering commitment to authenticity. However, we understand that luxury purchases deserve absolute confidence. If you ever have questions about your watch, our dedicated support team is here to help. We'll work closely with you and the dealer to thoroughly address your concerns and ensure your complete satisfaction.
Rigorous Dealer Standards
To safeguard your experience, we maintain exacting standards for every dealer on our marketplace. Our comprehensive verification process ensures only qualified professionals can list their timepieces. Before joining our platform, each dealer undergoes thorough vetting that includes:
- Valid government-issued photo identification
- Verified commercial registration
- Confirmed business location
- Tax registration documentation
Beyond these essential credentials, our dealers commit to following detailed quality and service guidelines that uphold the exceptional standards our community expects. This meticulous approach allows us to create a secure and reliable marketplace you can trust.
Secure, Fully Insured Shipping
Shop with complete confidence, knowing every timepiece is protected from door to door. Whether you're buying from across town or across the globe, your purchase is fully covered by comprehensive shipping insurance. Our dealers carefully package and ship each watch using trusted courier services, ensuring your valuable timepiece arrives safely at your doorstep. This premium shipping protection comes standard with every purchase, giving you a worry-free experience from click to delivery.
Expert Quality & Security Protection
Our specialized quality and security team works around the clock to keep your shopping experience safe and seamless. Through proactive monitoring and swift intervention, we identify and remove suspicious listings before they can reach you. This dedicated oversight ensures you can focus on what truly matters – the excitement of discovering your perfect timepiece. Rest assured that while you browse, we're continuously working to maintain the highest standards of marketplace integrity.
Your Protection Through Secure Transactions
Every purchase on our platform is safeguarded through our trusted escrow service. Before any money changes hands, we carefully review each transaction to ensure your complete protection. This meticulous verification process acts as your safety net, allowing you to shop with complete peace of mind. We've streamlined security without sacrificing simplicity, making safe luxury watch purchases effortless.
Escrow Services
Our secure escrow service protects both buyers and sellers during luxury transactions. When you make a purchase, your payment is held safely in our escrow account until you receive and verify your item. Here's how it works:
1. Buyer places order and sends payment to LXRY&VNTG
2. Seller ships the luxury item with tracking
3. LXRY&VNTG receives and inspects the item (within 48 hours)
4. Once buyer confirms authenticity and condition, funds are released to seller
5. If any issues arise, our authentication team will assist with resolution
This process ensures authentic items, secure payments, and peace of mind for high-value purchases like watches, jewelry, and designer goods. We act as a trusted third party to prevent fraud and guarantee satisfaction for both parties. All transactions are fully insured and backed by our buyer protection policy."
Individual Dealer Return Policies
Each dealer in our marketplace sets their specific return terms to best serve their customers. Before completing your purchase, you can review the dealer's detailed return policy directly on their listing page. For your convenience, all return terms are clearly displayed, ensuring you can make an informed decision with full transparency about your purchase protection.